Your IT Department, Fully Managed
From proactive monitoring to emergency support, we handle all your technology needs so you can focus on growing your business.
Complete IT Service Packages
Choose the perfect level of support for your Vancouver business. All packages include bilingual support and local technician dispatch.
Základná Ochrana
- Up to 5 users supported
- Antivirus & firewall management
- Weekly system check-ins
- Email support (business hours)
- Monthly backup verification
Kompletný IT Balík
- Up to 25 users supported
- 24/7 network monitoring & alerts
- Unlimited help desk support
- Daily automated backups
- Remote access support
- Security patch management
- On-site visits (2 hours/month)
Enterprise Support
- Unlimited users
- Dedicated account manager
- Priority emergency response
- Custom integrations
- Strategic IT planning
Meet Your IT Support Team
Our certified professionals bring decades of experience from major technology companies to your Vancouver business.
Michal Kováč
15+ years experience including 6 years as Dell enterprise engineer. Specializes in network infrastructure and disaster recovery planning for Vancouver businesses.
Natália Horváth
CISSP and CEH certified with expertise in threat detection and GDPR compliance. Protects Vancouver businesses from evolving cyber threats.
Ján Šebo
Bilingual technical expert with 10+ years in network troubleshooting. Provides on-site support throughout Metro Vancouver with same-day response.
Pohotovostný Zásah - Emergency IT Support
$199/hour - When technology failures threaten your business operations, our emergency response team is ready.
- 60-minute response time anywhere in Metro Vancouver
- 24/7 availability including weekends and holidays
- Direct phone line to senior technicians
- On-site diagnosis and immediate repair attempts
- Temporary solutions to maintain business continuity
Real Client Emergency: "At 2 AM on Sunday, our servers crashed during a critical deadline. Ján was on-site within 45 minutes and had us operational by 4 AM. This saved our $50K contract." - Sarah Kim, Architecture Firm
Emergency Hotline: 604-555-2217
Additional Services & Add-Ons
Enhance your managed IT package with specialized services tailored to Vancouver business needs.
VoIP Phone System Setup
$250 one-time setup
Modern cloud-based phone system with Vancouver local numbers. Includes mobile integration and conference calling capabilities.
Employee Cybersecurity Training
$50 per employee
Comprehensive security awareness training including phishing simulation and local BC privacy law compliance education.
Hardware Procurement
Cost + 10% markup
Enterprise-grade equipment sourcing with Canadian warranty coverage. Pre-configured and deployed to your Vancouver location.
Business Continuity Planning
Custom consultation
Comprehensive disaster recovery and business continuity planning specific to Vancouver's seismic and weather risks.
Ready to Experience Worry-Free IT?
Join over 200 Vancouver businesses who trust us with their technology. Schedule your free consultation today and get a complimentary coffee from Beaucoup Bakery.