Privacy Policy for Moderná Služba

Last updated: June 1, 2025

Welcome to Moderná Služba, accessible at modernasluzba.live. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. As a service provider operating in the Slovak Republic and across the European Union, we comply with applicable data protection laws, including the General Data Protection Regulation (GDPR).

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the website depends on the content and materials you use, and includes:

  • Personal Data: Personally identifiable information, such as your name, email address, phone number, and postal address, that you voluntarily give to us when you register with the site or when you choose to participate in various activities related to the site. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of the site.
  • Derivative Data: Information our servers automatically collect when you access the site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the site.
  • Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the site. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor and you are encouraged to review their privacy policy and contact them directly for responses to your questions.
  • Data From Contests, Giveaways, and Surveys: Personal and other information you may provide when entering contests or giveaways and/or responding to surveys.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the site to:

  • Create and manage your account.
  • Process your transactions and send you related information, including purchase confirmations and invoices.
  • Email you regarding your account or order.
  • Enable user-to-user communications.
  • Increase the efficiency and operation of the site.
  • Monitor and analyze usage and trends to improve your experience with the site.
  • Notify you of updates to the site.
  • Offer new products, services, and/or recommendations to you.
  • Perform other business activities as needed.
  • Request feedback from you regarding your use of the site.
  • Resolve disputes and troubleshoot problems.
  • Respond to product and customer service requests.
  • Send you a newsletter.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
  • Other Third Parties: We may share your information with advertisers and investors for the purpose of conducting general business analysis. We may also share your information with such third parties for marketing purposes, as permitted by law.

4. Use of Cookies and Other Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the site to help customize the site and improve your experience. When you access the site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the site. We may also use analytics services, such as Google Analytics, to collect and process certain analytics data.

5. Third-Party Websites

The site may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices of those third parties and take necessary steps to protect your privacy.

6. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. We cannot guarantee complete security if you provide personal information.

7. Policy for Children

We do not knowingly solicit information from or market to children under the age of 16. If we learn that we have collected personal information from a child under age 16 without verification of parental consent, we will delete that information as quickly as possible. If you become aware of any data we have collected from children under age 16, please contact us using the contact information provided below.

8. Your Rights Regarding Your Information

Depending on your location, you may have certain rights regarding the personal information we hold about you. These may include the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Rectification: Request that we correct any personal information you believe is inaccurate or incomplete.
  • Erasure: Request that we delete your personal information, subject to certain conditions.
  • Restrict Processing: Request that we restrict the processing of your personal information, under certain circumstances.
  • Object to Processing: Object to our processing of your personal information, under certain conditions.
  • Data Portability: Request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our support email. Please note that we may ask you to verify your identity before responding to such requests.

9. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

10. International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the Slovak Republic and choose to provide information to us, please note that we transfer the data, including personal data, to the Slovak Republic and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Information

If you have questions or comments about this Privacy Policy, or if you would like to exercise any of your data protection rights, please contact us at:

Email: privacy@modernasluzba.live

Postal Address: Moderná Služba, Hlavná 123, 811 01 Bratislava, Slovak Republic

Phone: +421 2 123 4567

We are committed to resolving any complaints about our collection or use of your personal data. If you have a complaint, please contact us first. If we are unable to resolve your complaint, you have the right to lodge a complaint with the data protection authority in your country of residence or where an alleged infringement of data protection law occurs. In the Slovak Republic, this is the Office for Personal Data Protection of the Slovak Republic (Úrad na ochranu osobných údajov Slovenskej republiky).

13. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the Slovak Republic and applicable European Union law, without regard to its conflict of law provisions. Any disputes arising out of or in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of the Slovak Republic.

Thank you for choosing Moderná Služba. Your privacy is important to us.